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About Us

2007 - Hooked on RVing!

Our kids at Disney's Fort Wilderness Campground in our 2001 Coachman Mirada 30QB. A perfect entry level RV that we outgrew rather quickly. We bought used in 2006.  We put over 10,000 miles on her without any problems.....  

2011 - 1st RV upgrade

Sandy Neck Beach, Barnstable MA camping with our 2011 Itasca Impulse 31JP bunkhouse.  Excellent class C RV that helped make beach camping easy.  This RV had no problems whatsoever after almost 20,000 miles.  It was sold with a defective water pump (but dealer drove the pump personaly to Cape Cod upon hearing of the defect).  Great RV - and wished we never sold it.... 

2016 - 2nd RV upgrade turned nightmare.....

Purchased a 2017 Thor Miramar 34.3 bunkhouse class A after what we felt was good research.  Wished there was more information on the full-wall slide system that failed us after first week of ownership. Unfortunately, we have barely used this beautiful looking motor home. The defects have, thus far, caused us to miss an entire year of camping.

Family Sours on RVing article published in RV travel.com


Our Story

We are a young, experienced RVing family residing on Cape Cod MA.  We have been RVing for 10 years.  We were fortunate to have found financial means to purchase our dream motor home, the Thor Miramar 34.3 bunkhouse in 2016.  The Miramar floorplan fit our family needs and had an affordable price point.  We bought it in hopes of enjoying the RV lifestyle before our kids left home.  What we hoped would be a few years of fun family RVing has turned into regret, anger and frustration.  We spent months of traveling back and forth to the dealer for ineffective repairs, had very little camping time and now are involved in a drawn out expensive lawsuit.


We purchased the Thor motor home  in CT in June 2016.  We learned, after one week, that the full-wall slideout had a an entire track missing.  We agreed to have the dealership remanufacture the slide into the 3Trax system, a system it was supposed to have.  Regrettably, we never realized this before/while purchasing (neither did Thor and/or the dealer).  After repairs, the slide continued to malfunction (there were other less noteworthy problems like chassis AC inop, overhead bunk slide rubbing, couch ripped, drawers coming out and broken TV to name a few).  Regardless, the slide was always the major issue and began to  drift out while driving.  After three unsuccessful repairs, we had the motor home sent to Thor in Indiana for what we hoped would be a comprehensive diagnosis and repair.


The motorhome was delivered back to us after two months in Indiana.  I received a telephone call from the dealer service manager explaining that the slide was not properly repaired by Thor (it drifted outward during the trip back from Indiana).  We were so upset!  There are now almost 5500 miles on our odometer (almost 4000 miles are the result of frivolous repairs).  We were forced into Federal litigation and continue to seek resolution.


We put this website together in hopes of sharing our story.  There are very few mechanisms to expose the RV manufacturers that produce poorly manufactured products like our 2017 Miramar.  In our opinion, Thor is neglecting their quality control protocols - and is destroying the RVing dreams that young american families fantasize of.  The RV industry, at the moment, is enjoying record profits.  They might skip adequate QC and/or customer satisfaction protocols - and leave repairs to the dealership because, in my opinion, it  slows profit.  We hope this site gains traction to make a difference.  


WE DO RECOMMEND THE RVing LIFESTYLE TO ANY YOUNG FAMILY LIKE OURS!   BUT BE CAREFUL AND DO YOUR HOMEWORK - ESPECIALLY ON THE FULL-WALL SLIDE SYSTEMS AS THOSE FOUND IN THE 2017 THOR MIRAMAR 34.3 BUNKHOUSE.

Thor Miramar 34.3 defective slide (jpg)

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Information/Articles

RV travel.com QC article

rv-travel-newsletter-issue-814

Lippert Schwintek slide motor problem you tube video

Watch this video to see slide defect

Thor Gemini problems

Quality Control measures are a common complaint among new RV owners.

Thor complaints at PissedConsumer.com

Consumer complaints at pissedconsumer.com

RV delivery worker QC story

Great story from an RV delivery person. 

RV lawsuits

Video

Check out this RV review from an unsatisfied Thor customer. 

A Pennsylvania couple alleges a motor home they purchased is defective.


Thor Motor Coach Slide-Outs are Making Campers Very Unhappy.

California Lemon Law Group

Thor Motor Coach Sued By Motorhome Buyer.

RV tip of the Day 

Better Business Bureau - Thor Motor Coach

See what Thor RV owners are reporting to the BBB.